Contact Us
North Shore Bank prides itself on advocating for its customers. Whether you have a question, encounter an issue, or simply want to share your feedback, our knowledgeable and friendly support team is ready to assist you. Feel free to get in touch through the options below.
Visit an
Office
With 43 offices throughout eastern Wisconsin and northern Illinois, North Shore Bank is committed to our customers & the communities
we serve.
Personal Accounts
Checking & Savings Accounts
Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat 8:30am–1:00pm CT
Easy Access Telephone Banking
800-411-3279
24/7 Daily
Debit Cards
Report Lost or Stolen
888-437-0103
636-722-7111 (International)
24/7 Daily
Debit Mastercard Benefits
800-627-8372
Personal, Boat, Auto or RV Loans/Leases, & Home Equity Lines of Credit
Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat 8:30am–1:00pm CT
Easy Access Telephone Banking
800-411-3279
24/7 Daily
Mortgages
Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat 8:30am–1:00pm CT
Easy Access Telephone Banking
800-411-3279
24/7 Daily
New Loan Inquiries
Credit Cards
Elan Financial Services
Account Questions or Report Lost or Stolen
800-558-3424
701-461-1556 (International)
24/7 Daily
Elan Financial Services
Technical Support for Online Account Access
877-334-0460
Individual Retirement Accounts (IRAs)
Customer Support
877-672-2265
M–F 8:00am–5:00pm CT
Business Accounts
Checking & Savings Accounts
Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat 8:30am–1:00pm CT
Easy Access Telephone Banking
800-411-3279
24/7 Daily
Debit Cards
Report Lost or Stolen
888-437-0103
636-722-7111 (International)
24/7 Daily
Debit Mastercard Benefits
800-627-8372
Commercial Lending (Loans, Line of Credit, Equipment and Leases)
262-797-3349
Direct Leasing
262-955-5525
Email
Credit Cards
Elan Financial Services
Account Questions or Report Lost or Stolen
866-552-8855
24/7 Daily
Elan Financial Services
Technical Support for Online Account Access
877-334-0460
Additional Support
Corporate Office
15700 West Bluemound Road
Brookfield, WI 53005
262-785-1600
800-236-4672
M–F 8:30am–5:00pm CT
Report Fraudulent Activity
If you think you may have provided personal account or password information to a fraudster posing as North Shore Bank, please call us at 877-672-2265.