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Frequently Asked Questions

How do you process my transactions? What is "order of processing"?

North Shore Bank generally processes transactions to your account at the end of each day, Monday – Friday, excluding federal holidays. We also process certain categories of transactions on Saturdays, excluding federal holidays. Transactions generally process in the following order:

  1. Most credits process first including: sweeps, overdraft protection transfers, Remote Deposit Capture (RDC), mobile deposits, and Automatic Clearing House (ACH) credits.
  2. Debits and credit transactions performed by you or us at the Bank, at the ATM, or via Internet or telephone transfers and applicable transaction fees (i.e., stop payment, wire transfer, ATM or overdraft fees agreed to at the time of the transaction), process in the date/time order they occurred.
  3. Debit card transactions process in date/time order on the date they are settled by the merchant and then received at the bank.
  4. ACH debits process from lowest to highest dollar amount on the effective date they are presented and settled.
  5. Debit sweeps from funding accounts to cover overdraft protection transfers.
  6. Checks process in check number/numerical order.
  7. Monthly interest credits and applicable account fees. See our Fee Schedule for details.
The processing order of these items is important because if there is not enough money in the account to pay for the items in the order they are processed in accordance with the processing order, there may be an overdraft on your account which may result in overdraft or non-sufficient funds fees or an increase in the amount of these fees.

FAQs

We offer safe deposit boxes at many of our locations. Please call your local office or view its location page to see if safe deposit boxes are offered.

Find an Office, Video Teller or ATM near you.

Safe Deposit Boxes are not FDIC insured.

No, we do not offer student loans but in some circumstances a home equity line of credit may be your best option.

Loans and Home Equity Lines of Credit

Ordering checks online is fast and convenient. Plus you'll get instant confirmation of your order, and you can check your order's status online anytime.

There are several ways you can order checks:

  • Log in to Online Banking (web-based); select the Reorder Checks link.
  • Order directly through Deluxe. To log in, enter North Shore Bank's routing number (275071356), your checking account number, and your zip code.
  • Mail or bring your check order form to your nearest North Shore Bank office.

Your cost for checks will vary depending on the style, type, and quantity you order. You can view pricing after logging in to Deluxe

Yes, North Shore Bank offers a reloadable prepaid card which offers flexibility for everyday spending. Learn more about our Prepaid Card today.

Yes, North Shore Bank offers a reloadable travel card which offers convenience, whether you're traveling locally or abroad. Learn more about our reloadable Travel Card today.