Skip to main content.
Logo: FDIC FDIC-Insured - Backed by the full faith and credit of the U.S. Government
Frequently Asked Questions

What happens to payments made on the online loan payment service after 5:30 PM on Friday, Saturday, and Sunday?

Payments made after 5:30 PM on Friday through the weekend (Saturday and Sunday) will be processed on Monday.  The payment will be timestamped with the date that the payment was submitted on.

For example, when you make a payment on a Saturday, it will be posted with that day as the payment date, even though the payment is part of the Monday process.

FAQs

When you register for the online loan payment service, you are able to establish login credentials that will grant you additional functionality, such as setting up recurring payments. If you choose not to register, you can still submit a payment after validating select information. Examples of this information include your account number, last name, address, zip code, last four digits of your Social Security Number (SSN).

Yes, you can change a scheduled payment at any time before it is processed. The system displays an error message if you attempt to modify a payment after it has been processed. 

With home-based loans, you will not be able to use our online loan payment service to pay off your Home Equity Loan or Mortgage loan. Instead, you will need to contact Customer Support at 877-672-2265 to request the payoff amount.

Once you sign up and create an account with our online loan payment service, you will be able to scheduling recurring payments.

Lease payments cannot be made through the online loan payment service.