Digital Wallets

Yes, all transactions made with your North Shore Bank debit card are covered by Mastercard’s Zero Liability Coverage, including those made through Digital Wallets.

For a fast, secure way to pay in stores, in apps or online, use your North Shore Bank Debit Card with Apple Pay. 

Adding your debit card to Google Pay with My Card Manager and the Mobile App:

1. To quickly add your North Shore Bank debit card to Google Pay, log in to North Shore Bank's Mobile App and navigate to the "Cards" menu.
2. From there, you can locate the card you wish to add and tap the "Add to Google Pay..." banner.
3. Next, tap the "Add to Wallet" button to begin the process. All of your card information is pre-populated. Once complete, your North Shore Bank debit card will be visible in your Google Pay wallet. 

How to add your North Shore Bank debit card to Google Pay:

1. Open the Google Pay app on your mobile device
2. Capture your debit card information using your device's camera or enter the information manually
3. Use Google Pay during your next shopping trip, or online

Additional information:

• View a list of compatible Google Pay devices

• Terms and Conditions for North Shore Bank's Digital Wallet services

For a fast, secure way to pay in stores, in apps or online, use your North Shore Bank Debit Card with Apple Pay. 

Adding your debit card to Apple Pay with My Card Manager and the Mobile App:

1. To quickly add your North Shore Bank debit card to Apple Pay, log in to North Shore Bank's Mobile App and navigate to the "Cards" menu.
2. From there, you can locate the card you wish to add and tap the "Add to Apple Pay..." banner.
3. Next, tap the "Add to Apple Wallet" button to begin the process. All of your card information is pre-populated. Once complete, your North Shore Bank debit card will be visible in your Apple Pay wallet. 

Manually add your North Shore Bank debit card to Apple Pay:

1. Open the Wallet app on your Apple device
2. Capture your debit card information using your device's camera or enter the information manually
3. Use Apple Pay during your next shopping trip, or online

Additional information:

• Apple Pay FAQs
• Terms and Conditions for North Shore Bank's Digital Wallet services
• View compatible Apple Pay devices.

Apple, the Apple logo, and iPhone® are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.

To change the default card in your digital wallet, select the card that you would like to make the default and select “set as default”.

Digital wallets provide merchants with a device account number or token instead of a card number. This means your actual card number is never shared directly with the merchant and your details remain safe.

Yes, if your card number or expiration date has changed you will need to update the card in your digital wallet. Please delete the old card from the wallet app.

There is no cost to use a Digital Wallet, however, an active data plan with your mobile carrier is required. Based on your wireless plan, additional message and data charge may apply.

The return process varies by merchant. You may need to present a receipt from the merchant to return the item or device over the contactless payment terminal and wait for the slight vibration of the device to confirm the refund has been processed.

Apple Pay® can be used on your iPhone 6, iPhone 6 Plus at merchants, plus the iPad Air 2 and iPad Mini 3 can be used for online purchases.

Samsung Pay can be used on the Galaxy S8, Galaxy S8+, Galaxy Note 8, Galaxy S7 Edge, Galaxy S7, Galaxy S6, Galaxy S6 Edge, Galaxy S6 Edge+, Galaxy A5 or newer.

Google Pay devices can be found here.

If you are unable to activate your North Shore Bank debit card in your digital wallet, please contact Customer Support at 877-672-2265 for help with adding your debit card to the app for security purposes.

You will be able to view the city, state, and date of your last debit card transaction. For more information about North Shore Bank transactions, log into your accounts on the Mobile App or Online Banking or contact Customer Support at 877-672-2265.