Bill Pay

When you register for the online loan payment service, you are able to establish login credentials that will grant you additional functionality, such as setting up recurring payments. If you choose not to register, you can still submit a payment after validating select information. Examples of this information include your account number, last name, address, zip code, last four digits of your Social Security Number (SSN).

Yes, you can change a scheduled payment at any time before it is processed. The system displays an error message if you attempt to modify a payment after it has been processed. 

With home-based loans, you will not be able to use our online loan payment service to pay off your Home Equity Loan or Mortgage loan. Instead, you will need to contact Customer Support at 877-672-2265 to request the payoff amount.

Once you sign up and create an account with our online loan payment service, you will be able to scheduling recurring payments.

Lease payments cannot be made through the online loan payment service.

Log in to your account on the Mobile App or Online Banking and select Pay Bills or Payments to get started. 

Watch our Bill Pay video tutorial.

Message and data rates may apply when using the Mobile App.
 

Enrolling in eBills is simple. Log in to your account our Mobile App or within Online Banking. From the Bill Pay page, choose from a list of Billers that offer eBills (indicated by the eBill icon). Just click the eBill icon next to the Biller name and follow the on-screen prompts to complete enrollment.

When you log on, you will see the number of new eBills, statements, and notices you’ve received. You will also receive a reminder email to notify you of new eBills in your account mailbox if they have not been viewed within four days of delivery.

Payments can be set up as much as 365 days in advance. Recurring payments can be scheduled to occur over any timeframe in the future, including indefinitely.

• Payments to payees who accept electronic payments are delivered in approximately two business days.
• Payments issued by check are delivered by mail in approximately five business days.
• When you schedule a payment, the payment calendar indicates the earliest available payment date.

Your bills, statements, and notices are available online for six months from their arrival date.

There is no charge for setting up and receiving eBills through North Shore Bank's Bill Pay. 

There is no cost to use Bill Pay for personal accounts.

Log in to your account on the Mobile App or Online Banking and select Pay Bills or Payments to get started. 

Watch our Bill Pay video tutorial.

Message and data rates may apply when using the Mobile App.

Security

• Security Statement
• Identity Theft Protection
• Top Ten Financial Security Tips

When registering online to pay your North Shore Bank loan or mortgage, you will need to provide the following information

• The loan or mortgage account number for the loan you are making a payment on
• The account number and routing number of the account you will be using to fund your payment.

It’s important to make sure both numbers are accurate to ensure a smooth payment process.

eBills are an important part of North Shore Bank’s Bill Pay. These documents are simply bills delivered electronically to you, rather than mailed.

Payments made after 5:30 PM on Friday through the weekend (Saturday and Sunday) will be processed on Monday.  The payment will be timestamped with the date that the payment was submitted on.

For example, when you make a payment on a Saturday, it will be posted with that day as the payment date, even though the payment is part of the Monday process.

The daily cut-off time to submit a payment is 5:30pm Central.

The maximum-allowed payment through the online loan payment service is $4,000.

Bill Pay can only be used with a checking account. You must also enroll in Online Banking or the Mobile App to access Bill Pay.

Message and data rates may apply when using the Mobile App.

You can pay an eBill just like any other online bill payment. Or you can choose to have your eBills paid automatically with Auto-Pay (under a certain dollar amount). 

Most businesses use the same billing cycle as mailed bills, so you can expect to receive your bill at approximately the same time of the month that you currently receive your paper bill – without the postal delay.

This is an invitation for you to explore the convenience and benefits of receiving your bill at the same place where you currently pay your bill. During this introduction you will be provided with an electronic bill while continuing to receive a paper bill. If you like the convenience of electronic billing you can decide to stop receiving paper bills.

No, you will not be charged a fee for making a payment through the online loan payment service.

Once you request to receive eBills from a business, you will no longer receive a paper bill. However you can print a paper copy of any eBill, if you prefer.