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Frequently Asked Questions

What is my loan payoff amount?

Mortgage and Home Equity Line of Credit (HELOC)
Please contact Customer Support at 877-672-2265 to request the payoff amount for a Mortgage and Home Equity Line of Credit (HELOC).                 
 
Personal and Auto Loans
Please contact Customer Support at 877-672-2265 to request the payoff amount for a personal loan and auto loan.       
 
RV and Boat Loans
Obtaining a payoff amount for your RV or Boat loan can be found in Online Banking. It’s fast and easy!
 

  1. Log in to North Shore Bank Online Banking (web-based). If you’re not already enrolled, you’ll need your social security number, loan account number, date of birth and zip code.
  2. Loan PayOff Access ScreenshotClick on the three vertical dots alongside the blue “Pay” button 
  3. Select “Account Information” from the option menu
  4. Look for the “Estimated PayOff Amount” field. NOTE: the payoff amount listed is only valid for that day.
  5. To pay off your loan on a future date, add the “Per Diem Interest” (Interest Per Day) amount to the Estimated PayOff Amount for each additional day (including the payoff date).
  6. You may provide the Estimated PayOff Amount to your dealer, financial institution or insurance company requesting the payoff.

 
You may also contact Customer Support at 877-672-2265 to request the loan payoff amount for a boat or RV loan.

FAQs

North Shore Bank does offer home equity lines of credit for our customers to buy vehicles, consolidate bills, or pay off other debts. The first step is to apply online or call one of our Personal Bankers at an office near you.

Loans and Home Equity Lines of Credit

If you would like to apply for a loan to refinance your current home equity line of credit, please complete an online application or call an office near you.

Loans and Home Equity Lines of Credit

The rate for your Home Equity Line of Credit is based on the prime rate plus an established margin determined by your individual line of credit. The rate on your line of credit changes on the 1st day of the second month following any prime rate change. If your line of credit was opened prior to Jan. 1, 2006, it is based on the prime rate published in the Wall Street Journal Money Rates section on the third Tuesday of the month. If your line of credit was opened on or after Jan. 1, 2006, the rate on your line of credit will change when the prime rate changes in the Wall Street Journal.

An appraisal fee may be necessary, depending on the value and equity of the home.

Loans and Home Equity Lines of Credit