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Frequently Asked Questions

What fees do you charge for ATM/debit card use?

Customers using a North Shore Bank debit card are not charged ATM fees for transactions at any North Shore Bank ATM or any one of 33,000 MoneyPass Network ATMs nationwide.

Use our ATM & Branch Locator to locate an in-network ATM near you.

If you use your North Shore Bank Debit Card at an out-of-network ATM, North Shore Bank will charge a $3 fee, and you may also be charged a fee by the ATM owner.

Customers with a checking account that comes with a Platinum Debit Card receive two free out-of-network ATM withdrawals per account per statement cycle. You may still be charged a fee by the ATM owner.

FAQs

Refer to your account product guide or view our checking and savings account details to find personal account minimum requirements. For information on business account minimum requirements, please view the Business Accounts Fee Schedule.

For information on account minimum requirements, please view the current Personal Accounts Fee Schedule or Business Accounts Fee Schedule.

To help prevent overdrafts from occurring, we offer Overdraft Protection, which will automatically transfer funds from another North Shore Bank account that you own to cover the balance. Learn more about this service or visit your neighborhood North Shore Bank branch to sign up today. Overdraft and other account-related fees can be found on our Personal Accounts Fee Schedule or Business Accounts Fee Schedule.